Unit 2: Elements & Styles of Communication

February 15, 2026

Semester 1
BP105T

Introduction to Elements & Styles of Communication

Unit 2 dives deeper into *how* we communicate. It explores the ‘Elements’—emphasizing that 93% of communication is non-verbal (Tone and Body Language). It also introduces the ‘Communication Styles Matrix’, helping you identify your own style (Direct, Spirited, Systematic, or Considerate) and adapt to others for better teamwork.
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Syllabus & Topics

  • 1Elements of Communication: Introduction
  • 2Face to Face Communication: Tone of Voice
  • 3Body Language (Non-verbal communication)
  • 4Verbal Communication & Physical Communication
  • 5Communication Styles: Introduction
  • 6The Communication Styles Matrix: Direct, Spirited, Systematic, Considerate

Learning Objectives

Identify the different elements of face-to-face communication.
Explain the impact of Tone of Voice and Body Language.
Describe the 4 Communication Styles with examples.
determine your own communication style using the matrix.
Adapt your communication style to potential employers or patients.

Frequently Asked Questions (FAQs)

Q1. What are the Elements of Communication?

The key elements of communication include verbal communication (words), non-verbal communication (body language, tone of voice), and physical communication (environment and layout).

Q2. What is a Direct Communication Style?

People with a direct communication style are decisive, result-oriented, and confident. They communicate clearly and get straight to the point but may sometimes appear dominating.

Q3. What is a Spirited Communication Style?

Spirited communicators are enthusiastic, persuasive, and visionary. They enjoy big ideas and storytelling, though they may occasionally lack attention to detail.

Q4. What is a Systematic Communication Style?

Systematic communicators focus on facts, data, and logical analysis. They are precise, organized, and methodical, but may find emotional expression challenging.

Q5. What is a Considerate Communication Style?

Considerate communicators emphasize relationships and harmony. They are supportive, patient, and good listeners, but may avoid conflict or direct confrontation.